Turn device care into rewards with Kaizn Loyalty
A rewards programme for well-looked-after devices. The better you look after your fleet, the more you earn.
What is Kaizn Loyalty?
Kaizn already monitors your Android and POS devices across 200+ health and usage metrics. We track everything from battery health and connectivity to software updates and crash rates. Now, we're turning that data into something that works for you.
Kaizn Loyalty is a rewards programme that recognises and rewards businesses for keeping their devices healthy, active, and well-maintained. Think of it like a wellness programme for devices: the better you look after your fleet, the higher your Device Health Score climbs, and the more rewards you unlock.
When your devices show consistent uptime, proper charging habits, regular updates, and minimal incidents, you earn loyalty points and move up through reward tiers. It's that simple. No extra hardware, no complicated setup—just better device behaviour turning into tangible business value.
Monitor
200+ metrics tracked
Score
Device Health Score
Reward
Unlock benefits
How the Scoring Works
Your Device Health Score is calculated automatically using the same telemetry Kaizn already collects. We analyse 200+ signals in the background, but you see clear, actionable scores and tiers.
What affects your score:
Uptime and daily activity
Devices that stay online and actively process transactions score higher
Battery and hardware health
Proper charging patterns, temperature management, and hardware condition all contribute
Connectivity quality
Stable network connections and minimal offline time improve your score
Software updates and security hygiene
Keeping devices patched and secure shows responsible management
Incident history
Fewer crashes, repairs, and repeated issues mean a healthier score
Your score updates daily, and you can view it per device, per location, or across your entire fleet. We aggregate data to focus on performance and reliability—we track device telemetry, not personal content or user activity.
The scoring is transparent: you'll see exactly what's helping or hurting your score, with clear recommendations on how to improve.
Why It Matters for Your Business
Kaizn Loyalty isn't just about rewards—it's about building a culture of device care that pays dividends.
Fewer device failures
Healthier devices break down less often, reducing emergency site visits and repair costs
Lower total cost of ownership
Proactive maintenance extends device lifespan and reduces replacement frequency
Better customer experience
Reliable devices mean smoother transactions and happier end-users at the point of sale
Stronger internal discipline
Clear scoring and rewards create accountability and encourage best practices across teams
Measurable ROI
Track how device health improvements translate into cost savings and operational efficiency
When your team knows that device care directly impacts rewards and business outcomes, maintenance becomes a priority, not an afterthought. The result? A more reliable fleet, lower costs, and better performance—all while earning tangible benefits along the way.
How to Join / How It Works in Practice
Getting started with Kaizn Loyalty is straightforward. If you're already using Kaizn, you're already halfway there.
Connect your devices to Kaizn
If you haven't already, we'll help you onboard your Android and POS fleet
We start scoring automatically
Once devices are connected, we begin calculating Device Health Scores using existing telemetry
Track scores and tiers in your dashboard
View real-time scores per device, location, or fleet-wide in your Kaizn dashboard
Get nudges and recommendations
We'll alert you to opportunities to improve scores, from charging reminders to update prompts
Unlock rewards as your fleet health improves
As scores climb and tiers advance, rewards automatically unlock in your account
Ongoing optimisation
Our team provides regular insights and recommendations to help you maintain and improve your tier
No extra hardware required
Kaizn Loyalty runs on the same telemetry you're already collecting. There's minimal friction—just better device behaviour turning into better business outcomes.
Data Privacy & Trust
We take data privacy seriously. Kaizn Loyalty uses the same secure, privacy-first approach as the rest of our platform.
What we track
- •Device telemetry: battery health, connectivity, uptime, software versions, hardware status
- •Performance metrics: crash rates, transaction success, response times
- •Usage patterns: activity levels, charging habits, network quality
What we don't track
- •Personal content or user data
- •Transaction details or financial information
- •Individual user behaviour or activity
Your data, your control
All data is stored securely, encrypted in transit and at rest, and used solely to calculate Device Health Scores and deliver rewards. You remain in control: you can configure what data is shared, view exactly what's being tracked, and opt out at any time.
We're transparent about our data practices because trust is the foundation of any loyalty programme.
Use Cases / Who Benefits Most
Kaizn Loyalty works for any business managing a fleet of Android or POS devices. Here's who benefits most:
Payment service providers and banks
Managing thousands of POS terminals across merchant networks? Kaizn Loyalty turns better terminal care—proper charging, regular updates, careful handling—into reduced support costs and hardware refresh discounts. When merchants maintain their terminals well, everyone wins.
Retail chains with tablets and mobile devices
Sales staff tablets that stay charged, updated, and secure mean fewer interruptions and better customer service. Kaizn Loyalty rewards stores that maintain device health, creating internal competition and accountability across locations.
Field service teams with rugged devices
Rugged devices that receive proper maintenance, timely updates, and careful handling last longer and perform better. Kaizn Loyalty recognises teams that look after their equipment, turning good practices into extended warranties and upgrade discounts.
Enterprise device fleets
Large organisations deploying hundreds or thousands of devices can use Kaizn Loyalty to incentivise IT teams and end-users to maintain devices properly. Better scores across the fleet unlock fleet-wide rewards and reduced total cost of ownership.
In each case, Kaizn Loyalty transforms device care from a cost centre into a value driver.
Frequently Asked Questions
Ready to Turn Device Care into Rewards?
Looking after your devices should pay off, not just cost money. Kaizn Loyalty turns good device management into tangible rewards: discounts, priority support, extended warranties, and more. The better you care for your fleet, the more you earn.